Terms and Conditions
We sincerely respect your delivery requirements. We will refund or credit all or part of your charges in the event of any delivery delayed due to an error on our part. Requesting changes after placing your order may delay it. We always suggest you place your order so as to receive it a day before it really must be there. Things happen!
We will perform a free courtesy design and layout check on your file, look for image quality issues and will offer our suggestions if needed. We will check for any sizing or proportion errors and offer possible solutions.
In the unlikely event of an error on our part, your order will be reprinted immediately and reshipped at no charge. If FedEx misses your planned delivery or damages your order we will reprint and ship at no charge. Our responsibility shall never exceed the full refund of the purchase price. In no instance shall we be responsible for consequential damages.
All reorders and remakes are billed as new orders. We cannot guarantee exact color matching between output done at different times. Orders reprinted due to customer errors are offered a 1/3 discount from the original order, and must be done within 10 days.
The purchaser is fully responsible for obeying the United States copyright laws, including having the permission of the copyright holder to reproduce their work. MegaPrint Inc. will not violate federal copyright laws. By submitting your artwork to us, physically or electronically, you agree to release us and hold us harmless from any claims, actions, or liability resulting from our reproduction of any artwork you supply to us.
We collect your information when you place an order or request a quote. We do not share it with anyone else. We'll send you an email from time to time about special promotions or new products. We promise not to pester you, and you can opt out of our emails.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.
In the event that your order arrives in a damaged condition, please notify us immediately so that we can refund or reprint your order as appropriate. Claims regarding damaged packages should be submitted within 14 days of delivery.
Canceled orders are charged for all labor and materials completed and used up to the point of cancellation.
Payment is due via credit card when you order online, or when you pick up your order in person. Net 30 accounts are available with credit approval.
All orders are shipped FOB point of origin Holderness NH, USA.
Our minimum order charge is $35 for posters and banners, $50 for flatbed printed work, and $100 for die cut and CNC routed work.